Jamille M.

Jamille M. is a Licensed Professional Teacher (LPT) with a background in customer service and education. At TelexPH, she demonstrated exceptional communication and problem-solving skills by handling high-volume inbound calls for shipment tracking and returns, using CRM tools to manage customer cases, and consistently achieving a 5.0 CSAT and 90–100% QA scores. Her previous roles at GOFO Logistics and VidaXL involved assisting customers through email, chat, and voice support, focusing on order issues and ensuring policy-compliant resolutions. Jamille's professional journey also includes experience as a Checker at Isdaan Floating Restaurant, where she managed inventory and assisted in financial tracking. Her academic background includes a Bachelor's degree in Secondary Education, major in English, from Lyceum of Tuao, reinforcing her curriculum planning and classroom management skills. Proficient in Excel, CRM Tools, Zendesk, and various Google tools, Jamille is committed to leveraging her expertise for organizational success.