Janice D.
Mid-Level Social Media Manager
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About
Janice D. is a skilled VA Administrative Specialist with a comprehensive background in financial management, having earned a Bachelor of Business specializing in Finance from the University of Manila in 2005. She has extensive experience in system administration and social media marketing across multiple industries. At Samsung Philippines, she served as an System Administrator, where she effectively managed user ID operations and system access for a vast network of employees and partners. Her role required maintaining data integrity and supporting business continuity for Samsung's Consumer Electronics and Home Appliances division. Janice also excelled in social media marketing, having held roles such as Social Media Marketing Specialist and Social Media Manager for firms like JSTP Law Offices and GOCA Tea & Coffee Philippines. She adeptly developed and executed social media strategies to enhance brand awareness and engagement, utilizing platforms like Facebook and Instagram. Through her varied roles, Janice has demonstrated a strong proficiency in data administration, SEO, and social media optimization, making her a vital asset in any administrative or marketing capacity.
Experience
SYTEM ADMINISTRATOR
SAMSUNG PHILIPPINES · 2025 — 2026Administered Samsung's internal user management systems, covering user ID management and data integrity. Managed onboarding, transfers, role changes, and offboarding requests, ensuring compliance with system access based on job responsibilities. Provided first-level support for users with access or database-related issues and coordinated with corporate departments to resolve user account concerns. Maintained accurate employee records in the database and processed high volumes of user requests while ensuring confidentiality.Social Media Marketing Specialist
JSTP Law Offices · 2024 — 2025Developed and implemented strategies for social media marketing to enhance brand awareness. Managed the content calendar for Facebook, incorporating educational and promotional materials. Created engaging graphics and video content while optimizing posts for SEO and audience engagement.Social Media Marketing Specialist
Leadify PH · 2024 — 2025Planned and executed social media campaigns across Facebook and Instagram. Developed content calendars in accordance with marketing objectives and optimized posts for increased reach and engagement.Social Media Manager
PURZEN Mimosa Wine Bar · 2024 — 2024Managed the brand's Facebook page and overall social media presence, creating engaging content related to products and promotions. Coordinated with internal teams for marketing materials and monitored campaign performance through analytics.Social Media Marketing Specialist
GOCA Tea & Coffee Philippines · 2019 — 2024Crafted comprehensive social media marketing strategies aimed at boosting brand awareness and supporting franchise expansion. Managed business pages on Facebook and Instagram, created various marketing materials, and planned seasonal campaigns.Social Media & Ads Strategist
Get Tiffany Social · 2022 — 2023Oversaw multiple client social media accounts, executing organic marketing campaigns and optimizing strategies based on performance analytics. Researched trends to recommend innovative initiatives that fostered audience engagement.Social Media & Ads Strategist
Sta. Lucia Land – Team Fighter FK International · 2023 — 2023Created integrated strategies for social media and paid advertising, managing Facebook campaigns to generate leads. Developed promotional content and coordinated with creative teams for marketing material production.Social Media Manager
Alpha Support / SmartDesk · 2022 — 2023Managed daily operations of the Facebook business page, planning and scheduling content to enhance audience interaction. Adjusted strategies based on page insights and responded to customer inquiries professionally.Social Media Manager
Marie VA Agency – Operation Back Office · 2022 — 2023Managed Facebook marketing campaigns to enhance the online brand presence, creating a variety of content and scheduling posts while tracking engagement metrics for optimization.Customer Service Representative / Sales Coordinator
BPO Companies (Local & International) · 2007 — 2022Provided customer support through various channels, resolving inquiries and concerns while maintaining accurate customer records using CRM systems. Assisted in sales campaigns and built strong client relationships.HR Admin Assistant
Home Credit Philippines (HC Consumer Finance LLC) · 2014 — 2017Sourced and screened candidates via various recruitment channels, conducted phone interviews, and facilitated the onboarding process. Maintained employee records and coordinated orientation and setup activities for new hires.LinkedIn Business Page Manager
Company not specifiedOversaw and optimized the company's LinkedIn Business Page by executing content strategies aimed at increasing visibility. Developed and published articles while engaging with industry professionals.Social Media Manager
Zoo Crew Travel AgencyHandled social media platforms ensuring consistent brand messaging, creating promotional content, and prioritizing customer engagement through prompt responses to inquiries.Social Media Manager
Mdmerv EConsulting ServicesManaged social media platforms and developed educational and promotional content that aligned with business objectives while collaborating with stakeholders for service promotion.Sales Coordinator
Globe Telecom PostpaidCoordinated sales activities for postpaid services, assisting customers with plan selections, processing applications, and conducting follow-ups to ensure satisfaction.
Skills & Expertise
Education
- Bachelor of Business Major in FinanceThe University of Manila · — — 2005
- Bachelor of Business CommerceThe University of Manila · — — 2005
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