Janiene G.

Managed calendars and scheduled appointments. Organized email inboxes and ensured prompt responses. Coordinated meetings and sent reminders. Prepared and formatted documents for filing. Conducted research and generated reports. Engaged in professional correspondence via email and phone. Handled both inbound and outbound calls. Followed up with clients, vendors, and leads. Coordinated tasks with internal teams and external partners. Utilized project management tools for task assignment and tracking. Developed and executed social media content, including reels and promotional materials via Canva. Managed posting schedules across Facebook, Instagram, and additional platforms to maintain brand consistency. Maintained websites using GoDaddy Website Builder for an improved user experience. Created blog content with a focus on writing, formatting, and SEO. Analyzed website performance metrics using Google Analytics and Google Search Console. Designed promotional materials, such as posters and digital advertisements, to boost engagement. Handled inquiries related to Airbnb rentals and assisted homeowners through the selling process.

Tracked project deadlines, progress, and deliverables. Organized shared drives and maintained folder structures. Managed lead tracking, qualification, and follow-up activities. Generated and maintained databases for clients. Assisted in the execution of marketing campaigns and product launches. Conducted mail merge tasks for personalized outreach. Engaged in social media content creation and posting. Carried out basic SEO tasks and published blog content. Designed social media graphics, brochures, and presentations utilizing Canva and Photoshop. Edited various video content, including promotional reels, using Descript and CapCut. Conducted B2B lead generation activities by researching prospects, compiling lead lists, and verifying business information.

Taught English to students of various ages using interactive methods.

Planned and organized office activities and meetings. Addressed customer inquiries and scheduled appointments through phone calls. Managed appointment logistics and prepared bills. Oversaw office logistics and maintained calendar organization. Executed administrative tasks, including filing and document management. Conducted bookkeeping and word processing tasks. Researched and compiled data for reports. Implemented SEO best practices and conducted keyword research for enhanced search visibility. Managed email marketing campaigns with a focus on newsletters and automated sequences for lead nurturing. Engaged with CRM tools for customer interactions and lead tracking.

Delivered English lessons through engaging online video sessions while evaluating student performance per established criteria.

Provided answers and support regarding customer inquiries and complaints.

Facilitated scheduling appointments for sales representatives with prospective clients.

Coordinated appointment schedules for sales team engagements with potential clients.

Identified solutions for hardware and software issues. Provided troubleshooting support and scheduled appointments for the sales team with prospective clients.

Interacted with customers to provide information and resolve inquiries related to products and services. Analyzed issues to determine appropriate solutions.

Provided information regarding policies and procedures related to school activities. Managed phone calls, messages, and scheduled appointments. Maintained accurate meeting minutes and compiled school records. Coordinated public relations with parents and the community.

Prepared financial statements for students and managed payroll processing. Handled direct communication through calls and messages, while compiling school records.