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Jaqueline V. — Junior Virtual Assistant from Brazil

Jaqueline V.

Junior Virtual Assistant

Brazil 6+ years
Open to offersNew to Platform
Languages
EnglishPortugueseSpanish
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About

Jaqueline V. is a highly skilled Remote Operations Specialist and Senior Virtual Assistant known for her adeptness in managing high-volume operations for US roofing and exterior contractors. At Stanley Roofing Chicago, she has honed her expertise in translating raw adjuster scope-of-loss reports into detailed Xactimate ESX estimates, thereby facilitating swift claim processing. Her role extends to creating job-costing spreadsheets and conducting comprehensive research into municipal building permits and codes. As a Project Manager at Edge Virtual Assistants, Jaqueline oversees end-to-end back-office operations, maintaining CRM pipeline efficiency and organizing cloud file structures to enhance project workflows. In her previous tenure at INTTER Group, she managed marketing strategies, brand identity, and media coordination for real estate launches. Jaqueline's international experience includes certifications in Business, Media & English Teaching and immersions in tech and innovation in the Netherlands and visual communication production in Australia. She is fluent in English, with advanced proficiency in Spanish and native proficiency in Portuguese.

Experience

  • Virtual Assistant/Back Office Admin

    Stanley Roofing Chicago · 2026 — Present
    Executed core remote administrative operations to enhance project workflows. Specialized in converting raw adjuster scope-of-loss reports, aerial measurement data, and field photos into detailed Xactimate ESX estimates for claim processing. Built custom job-costing spreadsheets for tracking material orders and profit margins, conducted research on municipal building permits and codes, and maintained JobNimbus CRM pipelines to oversee jobs from lead intake to final invoicing.
  • Marketing Manager

    INTTER Group · 2023 — 2025
    Managed strategy and execution of comprehensive marketing programs for real estate launches, overseeing aspects such as branding, naming, visual identity, and media plans. Handled corporate social media channels, content scheduling, and audience engagement while ensuring creative direction and media coordination met campaign deadlines. Planned and executed strategic events to enhance client retention and strengthen corporate brand positioning.
  • Project Manager - Freelance

    Edge Virtual Assistants · 2025 — Present
    Oversaw end-to-end back-office operations and client workflows to ensure quick execution of deliverables within defined timelines. Managed multiple channels of tasks, maintained CRM pipeline hygiene across platforms like JobNimbus and Trello, and organized cloud file structures for improved operational efficiency. Authored Standard Operating Procedures (SOPs), tracked team deliverables, and maintained structured client communications to ensure high-quality operations across various business functions.
  • Project Management and Institutional Comm

    Valsplat · 2024 — 2025
    Led the strategy and execution of marketing programs for real estate launches, managing branding, naming, visual identity, and media plans. Oversaw corporate social media management, content scheduling, and audience engagement, while providing creative direction alongside media coordination to adhere to campaign deadlines. Planned and executed strategic events aimed at improving client retention and enhancing corporate brand positioning.

Skills & Expertise

Education

  • Bachelor's in Psychology - Ongoing
    Universidade Católica
  • Associate's in Business & Media
    Union County College

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