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Jasmin — Senior Front Office Manager from Philippines

Jasmin

Senior Front Office Manager

Philippines No experience yet
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About

Jasmin W. is a seasoned Front Office Manager with over nine years of extensive experience in luxury hotel and restaurant operations. Based in BGC, Taguig, she has demonstrated a strong capability to lead teams effectively, streamline workflows, and build exceptional customer relationships. In her role as Manager at Hyundae Enterprise, Jasmin led daily operations, focusing on enhancing efficiency and service quality through strategic planning. During her tenure at Sofitel Hotel, she was instrumental in delivering luxury guest service standards and maintaining rigorous hygiene practices. Her international experience extends to the Ocean Village Hotel in the UK, where she provided hospitality services aboard a cruise ship, underscoring her ability to work in diverse, multicultural environments. With this robust background, she continues to uphold service excellence and operational efficiency in the hospitality industry, leveraging her proficiency in Leadership, Operations Management, and Customer Service.

Experience

  • Cruise Ship Staff

    Ocean Village Hotel UK · 2008 — 2008
    Delivered hospitality services to international guests onboard. Maintained high-level service standards typical of luxury environments. Collaborated effectively within a multicultural team. Strived to ensure guest satisfaction while upholding professionalism.
  • Manager

    Hyundae Enterprise
    Managed daily operations while providing leadership to the team. Enhanced efficiency and productivity by streamlining workflow processes. Maintained service quality through customer relationship cultivation. Ensured strategic planning for seamless business operations.
  • Hotel Restaurant Staff

    Sofitel Hotel
    Provided exemplary service in line with luxury guest service standards. Facilitated operations in a high-volume restaurant setting to ensure efficiency. Maintained rigorous hygiene standards while achieving service excellence. Focused on maximizing guest satisfaction through attentive service.

Skills & Expertise

Education

  • Bachelor of Science, Hotel and Restaurant Management
    De La Salle University – Dasmariñas · 1998 — 2002

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