0 viewsTalent
Jay C. — Mid-Level Customer Service Specialist from Philippines

Jay C.

Mid-Level Customer Service Specialist

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

I have with 3 years of experience in high-volume customer care and order processing. Proven track record at TROPAC managing 20+ daily orders and sales invoices with a 95% accuracy rate under pressure. Skilled at cross-functional collaboration across Technical, Purchasing, and Warehouse teams to streamline logistics and resolve data discrepancies.

Why hire me

I am a results-driven professional with hands-on experience managing the end-to-end sales order lifecycle as well as supporting the daily admin operation. I actively seek out areas for professional growth and eagerly embrace new methodologies. I approach every unfamiliar challenge as a strategic opportunity to refine my capabilities and consistently elevate my performance.

Experience

  • Customer Care Service – Sales Expert

    TROPAC · 2023 — 2026
    Processed and created sales orders with high accuracy. Conducted data entry while proactively coordinating tracking efforts with cross-functional departments. Managed timely customer order follow-ups and provided status updates via email. Handled inquiries and purchase orders, routing emails to relevant team members for efficient resolution.
  • Office of the Municipal Agriculturist

    Local Government Unit of Gubat · 2019 — 2022
    Supported various programs and activities targeted at farm and fisher folk communities. Organized groups and associations within the rural sector.
  • Legislative Staff

    House of Representatives · 2016 — 2019
    Drafted legislative documents such as House Bills, Resolutions, and Privilege Speeches. Worked alongside various sectors and civil society organizations (CSOs) to promote mutual advocacy through specific legislative initiatives. Filled the role of advocacy campaign officer and coordinator.

Skills & Expertise

Education

  • Bachelor of Science in Mass Communication – Major in Journalism
    Polytechnic University of the Philippines · — — 2001

Interested in this professional?

Sign in as an employer to save this profile or invite Jay C. to a job.

Sign in as an employer