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Jean P. — Mid-Level Marketing Virtual Assistant from Philippines

Jean P.

Mid-Level Marketing Virtual Assistant

Philippines 2-3 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Jean Paulin J. is an experienced Sales and Marketing Assistant with a Bachelor of Science in Hospitality Management from the University of the Visayas-Main, class of 2023. With a background spanning sales, marketing, customer service, and social media management, Jean Paulin J. has supported business growth in the hospitality, home improvement, and customer service sectors. At Concentrix-Inbound International, Jean Paulin J. delivered high-quality customer service as a representative, earning frequent written compliments for problem resolution. Prior experience includes appointment setting and cold calling for the home improvement industry, focusing on generating and qualifying leads. As a VA freelancer, Jean Paulin J. managed Facebook and Instagram pages, reinforcing an active online presence, handling inquiries, troubleshooting, and fostering customer retention. Skilled in platforms such as Google Workspace, Canva, and ChatGPT, Jean Paulin J. excels in calendar, inbox, and travel management as well as project and team management within dynamic business environments.

Experience

  • VA Freelancer

    null · 2024 — 2025
    Managed social media pages, particularly Facebook and Instagram, prioritizing customer service and community engagement while responding to inquiries through direct messages.
  • Sales and Marketing Assistant

    null · 2024 — Present
    Provided essential support to the organization's sales and marketing functions to foster business growth.
  • Customer Service Representative

    Concentrix-Inbound International · 2022 — 2023
    Delivered a high-quality customer experience, receiving numerous written compliments and maintaining updated knowledge to resolve customer concerns.
  • Appointment Setting/Cold Calling

    Home Improvement · 2021 — 2022
    Conducted outreach to potential clients through cold calling, emails, and other communication methods to generate interest in home improvement services.

Skills & Expertise

Education

  • Bachelor of Science in Hospitality Management
    University of the Visayas-Main · — — 2023

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