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Jeffrey L. — Mid-Level Virtual Assistant Administrative Specialist from Philippines

Jeffrey L.

Mid-Level Virtual Assistant Administrative Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

Jeffrey L. is an experienced General Virtual Assistant with over five years supporting businesses across healthcare, technology, taxation, insurance, and BPO industries. Demonstrating expertise in administrative support, CRM & VOIP systems, and data entry, he managed medical billing and patient records at Emoticare and provided accurate data annotation and transcription for AI projects at Appen. At Mango Tax, Jeffrey scheduled appointments and presented tax resolution services to clients facing IRS penalties. His technical support role at Orchid Cybertech Services involved troubleshooting internet and VOIP solutions, while at Service Source International he helped streamline customer data for CRM software users. Jeffrey's background also includes processing insurance claims at EXL Philippines and delivering ESL instruction for Moohan Institute. He holds a Bachelor of Science in Information Technology from University of Perpetual Help System Dalta.

Experience

  • General Virtual Assistant / Data Entry Specialist

    Emoticare · 2025 — 2026
    Managed patient data entry and medical billing with precision. Ensured compliance with documentation standards while providing administrative assistance.
  • Freelancer (Remote Projects)

    Appen · 2024 — 2025
    Performed online research, data annotation, and transcription tasks. Delivered accurate and timely support for AI projects.
  • Appointment Setter / Sales Representative

    Mango Tax · 2023 — 2024
    Scheduled client appointments and presented tax resolution services. Assisted clients in resolving collection issues and reducing IRS penalties.
  • Corporate Technical Support (Remote Assistance)

    Orchid Cybertech Services Inc. / TPG Philippines · 2022 — 2023
    Provided troubleshooting assistance for internet and VOIP systems remotely. Configured call queues and coordinated technical dispatch services.
  • Sales Representative

    Service Source International Philippines · 2022 — 2022
    Executed outbound and inbound calls to promote CRM software solutions. Assisted businesses in streamlining customer data and sales processes.
  • Claims Executive

    EXL Philippines · 2020 — 2022
    Processed insurance claims while responding to customer inquiries.
  • ESL Tutor

    Moohan Institute of Communication Inc. · 2011 — 2013
    Instructed students of different proficiency levels in English as a second language.
  • Office Assistant

    CBZ Auditing and Accounting Services · 2006 — 2008
    Delivered administrative support through tasks such as filing, data entry, and client coordination.

Skills & Expertise

Education

  • Bachelor of Science in Information Technology
    University of Perpetual Help System Dalta · 2008 — 2012

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