Junior Customer Service Representative
Open to offersNew to PlatformJelai R. is a skilled professional hailing from Davao City, Philippines, with a diverse career spanning several industries, including call centers, retail, and dining services. Currently serving as a vital part of the team at Concentrix, she utilizes her computer literacy, particularly in MS Word, Excel, and PowerPoint, to excel in a dynamic customer service environment. Jelai's extensive experience in customer service and sales roles showcases her proficiency in both outbound and inbound contexts, as demonstrated during her tenure at companies like Power Factor Business Solutions and CallPro BPO. Her educational journey through San Pedro College of Davao and Davao Doctors College provided her with a foundation in nursing, although her career path led her to various customer-oriented roles. Jelai also possesses the unique skill of baking pastries, an indication of her versatility and creativity. Additionally, her involvement in extracurricular activities, such as acting as a POC and administrator for Concentrix's Volleyball Engagement Club, emphasizes her strong team engagement skills.
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