Jelly M.

Jelly May Ann L. is a results-driven BPO professional with over three years of experience in sales and lead generation. With a proven track record of hitting targets, generating leads, and providing excellent customer service, she has excelled in her role as a Customer Service Representative at Philmore Virtual Support Services Inc., where she provided end-to-end support via phone, chat, and email, processed orders, and identified upsell opportunities. Prior to this, she served as a Manager and Senior Hairstylist at Vio Beaute Aesthetic Center, where she led her team to achieve daily and monthly sales targets, trained new employees, and maintained high client retention rates. Additionally, her role as a Lead Generation Specialist at Blueprint Business Solutions involved generating qualified leads and collaborating with the sales team to increase conversion rates. She holds proficiency in lead generation, customer service, team leadership, and communication skills, making her an asset in roles focusing on customer interaction and sales execution.