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Jemar P. — Mid-Level eCommerce Virtual Assistant from Philippines

Jemar P.

Mid-Level eCommerce Virtual Assistant

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Jemar P. is a seasoned General Virtual Assistant with specialized expertise as an Executive Virtual Assistant, adept at enhancing the operational efficiency of both Amazon and Shopify eCommerce platforms. Jemar's comprehensive role in the eCommerce domain spans from managing product listings and order fulfillment to reporting and customer service, allowing clients to concentrate on strategic growth. He efficiently handles tasks such as inventory management, data encoding, and promotional campaign implementation, ensuring seamless business operations. Jemar's experience extends to the medical sector, where he serves as a Medical Intake Specialist at PAS Wound Care, executing data-driven processes including patient intake and insurance verification while adhering to HIPAA Compliance. He has also provided end-to-end technical support for Quantrics Enterprises Inc., specifically for Bell Canada, resolving system connectivity issues using Remote Support and advanced troubleshooting. His credential as an effective communicator is underscored by his capacity for customer relations and problem resolution across various sectors. Jemar’s academic foundation lies in a Bachelor of Secondary Education in English, providing him with a solid base for his diverse ventures.

Experience

  • Virtual Assistant (Medical Intake Specialist)

    Pas Wound Care · 2023 — 2025
    Acted as the main contact for patients, ensuring an efficient intake process while collecting and updating demographic, insurance, and medical information in the EHR system. Coordinated patient appointments and referrals, while maintaining accurate records in compliance with HIPAA standards.
  • Amazon Virtual Assistant

    Alfredo Pineda · 2024 — 2025
    Managed various aspects of an Amazon store specializing in food truck supplies, which included optimizing product listings and ensuring seamless operations on the Shopify store. Handled inventory management and processed orders while implementing promotional campaigns.
  • Amazon Virtual Assistant

    Francis Benton · 2023 — 2024
    Oversaw a range of eCommerce tasks for an Amazon clothing store, including product listing optimization and daily store operations within Amazon Seller Central. Conducted keyword research and enhanced product visibility.
  • Administrative Assistant

    Reed Elsevier Philippines · 2021 — 2023
    Processed official accident reports for authorized parties, maintaining confidentiality and accuracy. Handled customer inquiries regarding accident reports and assisted with account registration and navigation within the portal.
  • General Virtual Assistant

    Norwin Santos · 2022 — 2023
    Handled product listings and content optimization for an Amazon store focused on fine jewelry. Ensured compliance with quality standards while monitoring inventory and performing various tasks within Amazon Seller Central.
  • End to End Technical Support (Tier 2)

    Quantics Enterprises Inc. (Bell Canada) · 2019 — 2021
    Provided technical support for customer devices, diagnosing and resolving issues through remote access tools. Managed service tickets and handled returns for defective devices, ensuring compliance with inventory procedures.
  • Tier 2 Customer Support Representative

    Alorica (Amazon Account) · 2019 — 2021
    Responded to customer inquiries regarding products and services while processing orders and updating accounts. Resolved technical issues and provided information on promotions and service options to enhance customer satisfaction.

Skills & Expertise

Education

  • Bachelor of Secondary Education - English
    Pamantasan ng Lunsgod ng Marikina · 2014 — 2018

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