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Jemimah B. — Mid-Level Banking Account Specialist from Philippines

Jemimah B.

Mid-Level Banking Account Specialist

Philippines Less than 1 year 6 USD per hour
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Jemimah O., a seasoned Account Specialist in the banking industry, boasts over 8 years of versatile experience across banking, financial services, healthcare, technical support, and customer service domains. As part of JPMorgan Chase Bank since 2021, Jemimah has been pivotal in managing client accounts and earned the distinguished 2025 Q2 Bluechip Award for exceptional performance. Her tenure involves direct involvement with retail banking operations, showcasing her adeptness in handling complex account issues and delivering superior customer service. Previously, Jemimah honed her skills at Teleperformance Philippines, where she supervised healthcare accounts and provided technical support, and at Concentrix in sales-related customer service roles. Her technical expertise is underpinned by a Bachelor of Science in Computer Science from Northwest Samar State University. Fluency in both English and Tagalog further complements her strong leadership, problem-solving, and Microsoft Office capabilities.

Experience

  • ACCOUNT SPECIALIST I (RETAIL BANKER)

    JPMorgan Chase Bank · 2021 — Present
    Assist clients with banking products, services, and account maintenance.
  • CUSTOMER SERVICE REPRESENTATIVE – HEALTHCARE ACCOUNT

    Teleperformance Philippines · 2021 — 2021
    Provided support for healthcare insurance inquiries.
  • FLEX ACCOUNT SUPERVISOR – HEALTHCARE ACCOUNT

    Teleperformance Philippines · 2020 — 2021
    Oversaw team performance and managed daily operations.
  • TECHNICAL SUPPORT REPRESENTATIVE – RING AMAZON

    Teleperformance Philippines · 2019 — 2020
    Handled technical troubleshooting via phone, email, and live chat.
  • CUSTOMER SERVICE REPRESENTATIVE – SALES ACCOUNT

    Concentrix Philippines · 2017 — 2018
    Assisted with product inquiries and provided sales support.
  • CUSTOMER SERVICE REPRESENTATIVE – HEALTHCARE ACCOUNT

    Alorica Philippines · 2016 — 2017
    Delivered support for healthcare-related customer inquiries.

Skills & Expertise

Education

  • Bachelor of Science in Computer Science
    Northwest Samar State University · 2005 — 2009

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