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Jennica M. — Mid-Level Social Media Moderator from Philippines

Jennica M.

Mid-Level Social Media Moderator

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Jennica S. is a proficient Social Media Moderator with extensive experience in customer service and administration roles. She holds a Bachelor of Science in Information System from Divine Word College of Calapan. Her career commenced at Sagip Buhay Ovation Credit Corporation, where she honed her skills as an Office/Administrative Assistant. Her adaptability and attention to detail have been key in her roles, evidenced by her transition into administrative support at IBERO ASISTENCIA S.A. and subsequently as an Office Staff/HR Assistant at F.R.E.E. Mission Philippines Inc. Jennica's expertise in email support was further developed at MySynergy Business Process and Outsourcing Services and Inno Supps, where she excelled in customer engagement. Currently, she leverages her creativity and interpersonal skills at World One Law Group, contributing to effective social media management. Fluent in both English and Tagalog, Jennica is committed to enhancing organizational communication and engagement strategies.

Experience

  • SOCIAL MEDIA MODERATOR

    Iconology · 2022 — 2026
    Moderated content and engagement on social media platforms.
  • SOCIAL MEDIA MODERATOR

    World One Law Group · 2026 — Present
    Managed social media interactions and moderated community content.
  • EMAIL SUPPORT REPRESENTATIVE

    MySynergy Business Process and Outsourcing Services · 2020 — 2022
    Handled email inquiries and provided support to customers.
  • CUSTOMER SERVICE SPECIALIST (EMAIL SUPPORT)

    Inno Supps · 2021 — 2021
    Provided customer service support through email communication.
  • OFFICE STAFF / H.R. ASSISTANT

    F.R.E.E. Mission Philippines Inc. · 2018 — 2020
    Performed various office staff tasks and assisted in human resources functions.
  • ADMINISTRATIVE ASSISTANT

    IBERO ASISTENCIA S.A · 2017 — 2018
    Assisted with various administrative tasks in a professional setting.
  • OFFICE / ADMIN ASSISTANT

    Sagip Buhay Ovation Credit Corporation / P5 Business Concept Corp. · 2013 — 2016
    Supported office operations and provided administrative assistance.

Skills & Expertise

Education

  • Bachelor of Science In Information System
    DIVINE WORD COLLEGE OF CALAPAN · 2009 — 2013

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