General Virtual Assistant
Hygea Australia Pty Ltd · 2025 — 2026
Delivered administrative support by managing emails, appointments, calendars, travel bookings, document preparation, and file organization; handled communication management through customer inquiry response, phone or VoIP handling, and newsletter distribution; oversaw social media scheduling and engagement; performed research and reporting; contributed to e-commerce by updating product listings and processing orders; tracked project progress, coordinated with team members, managed task boards; and supported basic bookkeeping, expense tracking, invoicing, and financial summaries within the Administrative and Support Services industry.
Real Estate Cold Caller
MauiiJackson Solutions, LLC · 2024 — 2025
Reported directly to the CEO while making outbound calls to prospective clients, managed customer inquiries and concerns, maintained call and client interaction records, supported lead generation and client follow-ups, and inputted leads into the webform with notes and property data in the Real Estate Industry.
Part-time General Virtual Assistant
Elysian Destination Properties · 2024 — 2024
Compiled customers' confidential data and entered information using Airtable, verified property details, handled general administrative tasks, provided customer service, and conducted data scrapping for the BPO (Short Term Rental) industry.
Account Executive Assistant
Gurland Corporation Incorporated · 2018 — 2021
Arranged meetings for the CEO’s clients, gathered and organized contact details, performed lead generation, supported appointment setting, assisted with outbound and inbound sales, maintained lead tracking, contributed to call center operation, developed prospect databases for calling, generated new business leads, and scheduled sales-ready appointments within the BPO sector.
Owner / Manager
Chezkaellasam Printing & Xerox Shop · 2021 — Present
Directed the printing and preparation of students' projects and documents, managed digital communications including email and Facebook messages, created tracing pads for early learners, monitored inventory, maintained paperwork, performed scanning and xeroxing, and provided various printing services including documents and photos in the Research & Printing Shop industry.
Office Secretary
DL Baguio Electronics & Spare Parts · 2013 — 2015
Managed the manager’s schedule, executed administrative tasks supporting technicians, conducted bookkeeping, processed business permits, coordinated parts e-ordering and inventory, responded to emails, handled job order arrangements, completed bank transactions, participated in meetings and seminars for various appliance brands, prepared payroll, and addressed customer inquiries in the Electronics & Spare Parts industry.
Technical Support & Email Support
StressFreePC · 2012 — 2013
Provided troubleshooting for clients' computers through Teamviewer, completed Anti-Virus installations, handled software installation and computer cleaning, and responded to email inquiries in the Customer Service Representative field.
Transcriptionist
IL & FS Technologies Philippines, Inc. · 2010 — 2011
Executed encoding for land titles by verifying .Jpeg files against original Land Titles, ensuring data accuracy, entering information, and relaying completed files to the main office in the Land Title Encoder industry.
Assistant Manager
C-Connect Computer Services · 2010 — 2010
Oversaw a range of administrative and customer service duties including assisting students, fielding questions, facilitating document printing and research, coordinating email responses, monitoring inventory, managing paperwork, arranging business permits, processing payments as Cashier, repairing printers, installing Anti-Virus software, conducting CD burn and file transfers, and downloading music within the Internet & Computer Shop sector.
Assistant Manager
Yourstation Computer Sales & Services · 2009 — 2009
Supported students and customers with inquiries and document printing, handled research and data encoding, maintained file systems, addressed phone and email communications, managed stock inventory, and organized business permit documentation in the Internet & Computer Shop industry.