Jennifer R.
Senior Logistics and Supply Chain Specialist
Open to offersNew to PlatformAbout
Jennifer R. is a bilingual logistics and supply chain professional with over a decade of experience in international commodities, import/export operations, and freight forwarding, spanning the U.S., Mexico, and Latin America. Her expertise includes managing multiple commodities and accounts, ensuring compliance with customs documentation, and delivering real-time operational updates. Jennifer excels in high-pressure environments, where she serves as a primary point of contact, resolving issues and supporting business growth through operational excellence. As an Import & Supply Chain Coordinator for a confidential luxury food importer, she managed international import operations, developed SOPs, and ensured FDA prior notification compliance. Previously, as a Sales & Operations Executive at Anker Logistics, she drove business development and coordinated cross-border shipments. Jennifer holds a Bachelor's Degree in International Relations and a Graduate Certificate in International Business from Universidad Internacional in Mexico. She is proficient in technologies, including Microsoft Office, SAP, and specialized supply chain tools, and conducts business fluently in Spanish and English.
Experience
Import & Supply Chain Coordinator
CONFIDENTIAL LUXURY FOOD IMPORTER · 2025 — 2026Coordinated international import operations for luxury food items aimed at the U.S. market. Served as the communication link between foreign suppliers, freight forwarders, and customs brokers. Managed the onboarding process of foreign suppliers, ensuring accuracy in commercial invoices and regulatory documents. Supported HTS/HS classification efforts and worked with customs brokers to verify compliance and entry preparation. Developed Standard Operating Procedures to enhance compliance and audit readiness, and ensured FDA prior notification compliance through documentation submission.Logistics and Customer Service Analyst
Cordialsa USA · 2026 — PresentMonitored and managed end-to-end shipment tracking to guarantee timely deliveries across B2C and wholesale accounts. Acted as the primary contact for customer inquiries, providing status updates and addressing complaints throughout the logistics process. Handled inventory rotation processes, applying FIFO/FEFO principles to sustain stock accuracy. Collaborated with local food banks to redistribute surplus food, fostering community impact. Processed purchase orders and ensured compliance with supplier documentation standards. Managed reverse logistics operations including product returns and documented compliance.Bilingual Case Manager – Housing Program
Houston Area Women’s Center (HAWC) · 2023 — 2025Oversaw the management of client records, ensuring accuracy in documentation and compliance with various funding requirements. Entered and monitored client data within digital case management systems, maintaining data integrity under tight deadlines. Researched community resources and financial assistance programs for client support in utilities and housing. Conducted eligibility reviews and coordinated corrective action with internal teams. Facilitated clients' navigation of the rental process and provided translation services when required. Processed payment requests and tracked grant expenditures to ensure proper usage of funds.Documentation Clerk
Mexican Consulate · 2022 — 2023Managed over 100 appointments daily in a fast-paced environment, processing an average of 10 clients per hour. Conducted detailed data entry and document verification for consular documentation. Reviewed passports and identification documents to ensure they met consular standards. Handled specialized documentation systems to cross-check records and prevent errors. Maintained inventories of official documents and reconciled usage with appointment volumes. Supported mobile consulate operations by processing documentation on-site under time constraints.Sales & Operations Executive
ANKER LOGISTICS · 2019 — 2022Engaged in business development through outbound prospecting and client relationship management for freight forwarding services. Guided the entire sales cycle, from lead generation to booking confirmations and follow-ups post-shipment. Created competitive freight quotes for various shipment sizes while balancing accuracy and operational feasibility. Managed client pipelines within CRM systems, tracking opportunities and follow-ups. Coordinated import and export shipments across Mexico, the U.S., and Canada while ensuring operational execution met sales commitments. Negotiated rates and agreements with carriers and logistics vendors.
Skills & Expertise
Education
- Bachelor’s Degree – International RelationsUniversidad Internacional, Mexico
- Graduate Certificate – International BusinessUniversidad Internacional, Mexico
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