Jenny G.
Mid-Level Logistics and Client Services Specialist
Open to offersNew to PlatformAbout
Jenny G. is a highly motivated professional with in-depth experience as a Client Service Operator and Logistics Analyst. Her role at Fonsen Logistics Pte. Ltd. emphasized supervising client service operations, ensuring the high standards of logistical coordination, and timely service delivery across multiple platforms. She expertly managed essential back-office functions such as data encoding and filing while ensuring operational transparency. At Bernabe Const. and Industrial Corporation, she excelled as an Admin Assistant, optimizing data entry processes and maintaining the confidentiality of client information. Jenny holds a Bachelor of Science in Economics and a Bachelor of Science in Office Administration from the University of the Cordilleras. Her proficiency in Google Tools and Microsoft Office further augments her ability to efficiently support complex administrative and logistic tasks.
Experience
Assistant Supervisor Client Service Operation
Fonsen Logistics Pte. Ltd./Paperboy Logistics · 2021 — 2025Oversaw client service operations to uphold high standards in logistic coordination and ensure timely service delivery across various channels. Managed essential back-office functions such as data encoding and filing, focusing on operational transparency and compliance. Provided track and trace support by communicating shipment statuses and addressing potential delays to ensure client satisfaction. Acted as the primary point of contact for clients, effectively managing correspondence through email, chat, and calls to resolve inquiries. Oversaw the monitoring and processing of client orders, ensuring accuracy and seamless coordination with couriers.Admin Assistant
Bernabe Const. and Industrial Corporation (of Asia) · 2015 — 2018Organized and prepared comprehensive databases and reports while optimizing data entry processes and ensuring confidentiality of client information. Exhibited strong customer service abilities in interactions to build and maintain positive client relationships. Handled record management, ensuring precise data entry for all confidential client and company files.
Skills & Expertise
Education
- Bachelor of Science in EconomicsUniversity of the Cordillera · 1999 — 2003
- Bachelor of Science in Office AdministrationUniversity of the Cordillera · 1999 — Present
Interested in this professional?
Sign in as an employer to save this profile or invite Jenny G. to a job.
Sign in as an employer