Jenny D.
Mid-Level Virtual Assistant Coordinator
Open to offersNew to PlatformAbout
Jenny D. C. is a highly experienced Virtual Assistant, proficient in various administrative and customer service roles. With a Bachelor of Science in Business Administration focused on Financial Management from Misamis University, she has cultivated a strong professional background in insurance and real estate sectors. Jenny has served as a Claims Adjudicator for John Hancock Financial and Manulife Business Processing Services, where she excelled in processing insurance claims and coordinating with multiple stakeholders. Her administrative prowess extends to her role as a Transaction Coordinator at Belwood Investment LLC, managing real estate transactions from listing to closing. In her various positions, she has demonstrated expertise in tools such as Microsoft Office Suite, Google Workspace, and Salesforce, enhancing her ability to manage tasks efficiently. Additionally, Jenny holds certificates in Google Workspace Administration and Social Media Marketing, further underscoring her diverse skill set. Her dedication to maintaining detailed records and adhering to company policies demonstrates her strong organizational capabilities.
Why hire me
Employers should hire me because I bring three years of proven experience as a Virtual Assistant specializing in real estate and insurance support. I excel in professional client communication, CRM documentation, and workflow management, ensuring tasks are handled with accuracy and efficiency. I’m highly organized, adaptable, and proactive in problem‑solving, with strong skills in scheduling, payment coordination, and client messaging. My ability to deliver polished, client‑ready communication and manage multiple priorities makes me a reliable partner who adds value to both team operations and client relationships.
Experience
Customer Service Representative
MEA & Associates Inc. Insurance Services · 2024 — 2026Respond to client inquiries through various channels, providing assistance with policy servicing and support. Coordinate with insurance carriers for quotes and application processing while maintaining accurate records in the brokerage system.Assistant Listing Coordinator
Double Edge TC Services · 2026 — 2026Enter property listings into MLS systems with precise details while maintaining CRM records and monitoring document deadlines. Facilitate communication with clients and other parties, ensure compliance, and assist in negotiations related to transactions.Transaction Coordinator
Belwood Investment LLC · 2024 — 2024Oversee the real estate transaction process from listing through to closing. Coordinate with agents, clients, and other relevant parties while preparing and reviewing legal documentation.Claims Adjudicator & Business Process Senior Associate
Manulife Business Processing Services · 2015 — 2023Provide administrative support and customer service through data collection, analysis, and entry. Manage email and calendar tasks while organizing files and preparing documents. Conduct internet research and assist with basic bookkeeping.
Skills & Expertise
Education
- Bachelor of Science in Business Administration Major in Financial ManagementMisamis University · 2008 — 2014
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