Jenny F.
Virtual Assistant
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About
Jenny S. is an experienced Branch Assistant in the banking and financial services industry, currently employed at Palawan Pawnshop in San Remigio Antique since 2022. With a Bachelor of Science in Office Administration from the University of Antique, she has a robust foundation in branch operations, customer relationship management, sales, and business development. Throughout her professional journey, Jenny has been integral to supporting branch sales and development initiatives, ensuring accurate transactions through meticulous digital documentation and management systems. She has consistently contributed to branch targets, working diligently to strengthen customer engagement and maintain compliance with established policies. Jenny's proficiency in tools like Microsoft PowerPoint, Excel, and Word underpins her ability to deliver exceptional customer service and maintain organizational excellence.
Why hire me
I am a hardworking, responsible, and organized person, and I always make sure to complete my tasks accurately and on time.
Experience
Branch Assistant
Palawan Pawnshop · 2022 — PresentDelivered quality customer service while assisting clients with financial products and account concerns. Processed customer documentation in line with established policies and procedures. Contributed to branch sales and business development initiatives. Maintained accurate transaction records and ensured proper documentation. Engaged customers to promote products and help achieve branch targets. Collaborated with colleagues and supervisors to maintain efficient branch operations.Branch Operations Manager
Sibalom Antique · 2018 — 2022Directed daily branch operations and customer service efforts. Played a key role in meeting branch sales and operational targets. Enhanced customer relationships through prompt service and effective problem resolution. Ensured adherence to internal policies, operational controls, and regulatory requirements.
Skills & Expertise
Education
- Bachelor of Science in Office AdministrationUniversity of Antiqu
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