Jennysa A.
Junior Lead Generation & Administrative Specialist
Open to offersNew to PlatformAbout
Jennysa A., based in Iligan City, Philippines, is a Lead Generation Specialist and Administrative Professional with extensive expertise in customer service, legal lead generation, and office administration. She has demonstrated proficiency in client communication, CRM management, and digital marketing support. At Cebuana Lhuillier, she has excelled as a Business Client Relation Associate by managing over 100 customer interactions daily, ensuring financial transaction accuracy, and maintaining comprehensive company records. Previously, at Tele-Komnect, Jennysa conducted outbound cold calls for law firms, excelled in lead qualification, and managed CRM systems to enhance engagement and conversion processes. Her role at FDP Marketing included managing office transactions and assisting in financial monitoring. Jennysa holds a Bachelor of Science in Business Administration, majoring in Financial Management, from Iligan Medical Center College. She is skilled in tools like Asana, Google Workspace, and Mailchimp and offers expertise in areas such as social media management and content creation.
Experience
Business Client Relation Associate
Cebuana Lhuillier · 2023 — PresentProvided assistance to customers with financial transactions and resolved account-related inquiries. Managed over 100 customer interactions each day while ensuring high-quality service. Oversaw the monitoring and processing of financial reports and daily transactions, maintaining accurate records of financial activities. Efficiently addressed customer concerns and balanced cash drawers to guarantee accuracy in transactions.Lead Generation Specialist
Tele-Konnect · 2022 — 2023Executed outbound cold calls for various law firms in practice areas such as personal injury, family law, criminal defense, and estate planning. Qualified leads and arranged consultations with attorneys. Handled CRM systems to manage lead tracking, follow-ups, and progress in conversions. Utilized both scripted and personalized communication methods to enhance engagement, coordinating appointments to ensure a seamless onboarding experience for clients while maintaining professionalism and confidentiality.Office Clerk
FDP Marketing · 2019 — 2022Oversaw daily office transactions and administrative functions. Processed employee mandated benefits and kept records up to date. Conducted weekly inventory assessments and monitored product supplies. Assisted with financial income tracking and reporting. Maintained organized filing systems and managed business correspondence, in addition to performing data entry tasks.
Skills & Expertise
Education
- Bachelor of Science in Business Administration Major in Financial ManagementIligan Medical Center College