Jeremy P.
High-Level Healthcare Customer Service Representative
Actively lookingNew to PlatformAbout
Jeremy P. has experience as a Customer Service Representative and Prior Authorization Specialist with a background in the healthcare, manufacturing, and food service industries. At Buwelo BPO (ExactStar Company), Jeremy managed and processed prior authorization requests, reviewed and verified patient insurance coverage, and was responsible for ensuring timely approvals, demonstrating strong proficiency in CRM systems and database navigation. Earlier, at Sanyo Denki, Jeremy supported manufacturing operations by following detailed production schedules and collaborating with team members to meet productivity goals. At McDonald’s Gateway, Jeremy handled customer transactions, provided accurate service, and maintained workplace standards. A graduate with a Bachelor’s degree in Human Resources from Mondriaan Aura College, Jeremy is recognized for task prioritization and effective client follow-up, earning multiple awards for quality assurance and top performance.
Experience
Prior Authorization Specialist (CSR)
Buwelo BPO (ExactStar Company) · 2022 — 2026Reviewed patient insurance coverage and benefits, while submitting and monitoring prior authorization requests to facilitate timely approvals.Production Operator
Sanyo Denki · 2021 — 2022Adhered to production schedules to achieve operational deadlines and worked collaboratively with colleagues to sustain productivity levels.Service Crew
McDonald’s Gateway · 2020 — 2021Delivered prompt and accurate service to customers, managed transactions efficiently, and supported the maintenance of a clean and organized work area.
Skills & Expertise
Education
- Bachelor Degree Major in Human ResourcesMondriaan Aura College · 2018 — 2022
Photos
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