Jericho F.

Jericho A. is a seasoned professional with a background in Computer Science from the Philippine Christian University, focusing on Computer Programming. With a wealth of experience across multiple industries, he has demonstrated significant expertise in customer service, data analysis, and sales. At Bluethrone, Jericho served as a Virtual Analyst, where he was responsible for collecting critical app data and negotiating with developers. He also moderated community guidelines for acquired apps. During his tenure at WNS IAG as a Senior Claims Consultant, he efficiently assisted clients with car insurance inquiries and arranged repair services. Jericho's financial acumen was further honed at HSBC, where he managed customer interactions concerning banking products and services, ensuring seamless online banking experiences. His prior roles as Team Leader at Teleperformance and Online Account Specialist at Convergys underscore his capability in managing teams, coaching, and quality improvement through diligent monitoring and feedback sessions.