Jerome F.
Mid-Level Customer Service Associate
Open to offersNew to PlatformAbout
Jerome F. is an industrious professional based in Bacolod City, Philippines, offering a distinctive blend of technical and customer service expertise rooted in industrial technology. A graduate with a Bachelor of Science in Industrial Technology majoring in Civil Technology, Jerome's experience spans over seven years in customer service, paired with practical involvement in planning and renovation projects. Currently serving as a Service Crew member at Merzci Bread and Pastries, he excels in delivering expedient customer service, cashier duties, and supporting inventory management. Earlier, as an OJT Trainee in the Planning Department at CM & Sons Food Products Inc., Jerome honed his skills in order encoding, purchasing coordination, and renovation monitoring. His key competencies include customer service, documentation, basic construction and civil works knowledge, and adeptness in MS Office. Jerome is committed to integrating his technical skills with effective administration and teamwork abilities in forthcoming professional endeavors.
Experience
OJT Trainee
CM & Sons Food Products Inc. · 2025 — 2026Encoded orders and documents related to planning while supporting purchasing activities and coordination of warehouse materials. Aided in monitoring branch renovation efforts and handled general paperwork along with day-to-day tasks in the planning department.Service Crew
Merzci Bread and Pastries · 2019 — PresentDelivered customer service in a fast-paced environment while managing cashiering duties and cash transactions. Participated in food preparation, maintained product displays, ensured store cleanliness, and contributed to daily operations. Assisted in inventory management following stock rotation and FIFO procedures, collaborating effectively with supervisors and team members for seamless store operations.
Skills & Expertise
Education
- Bachelor of Science in Industrial Technology, Major in Civil TechnologyBacolod City College · — — 2026
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