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Jerome P. — Mid-Level Customer Service Agent from Philippines

Jerome P.

Mid-Level Customer Service Agent

Philippines Less than 1 year
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Jerome Patrick R. has cultivated a robust career in sales and customer service, underscored by his tenure at reputable firms such as ALORICA and CONCENTRIX as a Call Center Agent. His skills in efficient communication and information gathering from respondents are well-demonstrated in these roles. Jerome's expertise extends into the automotive industry, where he served as a Sales Agent for both FOTON and SUZUKI, showcasing his ability to adapt and excel in diverse business environments. His educational background includes studies at Immaculate Conception Polytechnic and Bulacan Polytechnic College, where he honed a strong foundation for his professional pursuits. Based in Tondo, Manila, Jerome has developed a distinct set of field interview capabilities, particularly effective in assessing customer needs and delivering tailored solutions.

Experience

  • Call Center Agent

    Alorica · 2025 — 2025
    Gathered accurate information from respondents through effective communication skills.
  • Call Center Agent

    Concentrix · 2024 — 2025
    Utilized excellent communication skills to interact with clients and collect necessary information.
  • Loan Offers, Follow-Ups

    Home Credit Philippines · 2025 — 2025
    Conducted follow-ups on loan offers, communicating primarily in Tagalog/Taglish.
  • Sales Agent

    Foton · 2023 — 2023
    Engaged with customers to promote products and assist with sales inquiries.
  • Sales Agent

    Suzuki · 2022 — 2023
    Facilitated customer interactions to support sales processes and drive product awareness.

Skills & Expertise

Education

  • Vocational
    Bulacan Polytechnic College · 2019 — 2021
  • Senior High School
    Immaculate Conception Polytechnic · 2017 — 2019
  • Secondary Level
    Bunsuran National High School · 2011 — 2016

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