jerop S.

Stella J. is a seasoned Customer Care Professional with over seven years of experience in the mainstream media industry, working with organizations such as Royal Media Services, Media Max’s K24 Television, and Kenya Television Network (KTN). She has provided critical customer support and studio operations assistance, ensuring timely resolution of client inquiries and maintenance of accurate records in both fast-paced broadcast and studio environments. At Ramogi TV, she manages internal communications and supports daily operations, while her previous roles included documentation, program scheduling, and direct audience engagement via calls, messages, and social platforms. Proficient in problem-solving and call management, and fluent in English and Kiswahili, Stella J. is also adept with Microsoft Office tools, contributing to her efficiency in data entry and report preparation. Her academic background includes a Diploma in Mass Communication and ongoing studies towards a Bachelor of Arts in Journalism & Media Studies.