Jerry J.
Mid-Level BPO Trainer
Open to offersNew to PlatformAbout
Jerry B. is a dedicated BPO Trainer based in Cebu City, Philippines, with a robust track record in the business process outsourcing industry. With a Bachelor of Education degree majoring in Mathematics from La Consolacion College, Jerry brings strong academic foundations to his professional role. Since September 2019, he has been a Trainer at Concentrix, where he excels in designing and delivering comprehensive training programs for both new hires and tenured staff. His role encompasses public speaking, lesson planning, and the development of training programs, all aimed at optimizing employee performance and supporting company growth. Jerry is also adept at coaching and mentoring employees, leveraging his collaboration with subject matter experts to refine instructional content. His commitment to learning and leadership development is evidenced by certifications like the 2024 Concentrix Learning & Leadership Development – Trainer II.
Experience
Trainer
Concentrix · 2019 — PresentConduct training sessions for both new hires and existing employees while offering personalized mentoring to help individuals realize their potential. Guide employees in implementing best practices aimed at enhancing their performance and efficiency. Work in partnership with subject matter experts to create and improve training materials.
Skills & Expertise
Education
- Bachelor of Education, Major in MathematicsLa Consolacion College – Bais City · — — 2019
Interested in this professional?
Sign in as an employer to save this profile or invite Jerry J. to a job.
Sign in as an employer