Jess C.

Jesus M Carrillo R. is an experienced professional in technical support and incident resolution, with a career spanning over eight years. He has honed his expertise working with renowned companies such as Airbnb, Booking.com, Apple, and Microsoft. At Microsoft, he served as a Microsoft IT Support Specialist and an Enterprise Technical Support Engineer, primarily dealing with Windows 11 Pro, Microsoft Copilot 365, and migrations. His background includes significant exposure to the tourism and technology sectors as well as logistics and road transport work placements within the European Union. Jesus obtained a Professional Certificate in International Marketing and Sales from the Postal Academy Group and is enhancing his qualifications in vocational training levels in Spain. He is proficient in secure networking and the foundational elements of software, hardware, and data backups. His linguistic capabilities include English, German, and Spanish, and he is fully prepared to travel for professional commitments.