Jessa P.

Jessa P. is a dedicated customer service professional with over two years of experience spanning the healthcare, telecommunications, and real estate sectors. She has excelled as an Operation Customer Expert at Teleperformance, where she provided detailed guidance on healthcare insurance plans and ensured high-quality service while adhering to healthcare protocols. In real estate, she worked freelance as an Appointment Setter, expertly managing calendars and enhancing client engagement through tailored communication strategies. As a Social Media Manager, Jessa successfully leveraged platforms such as Facebook and Instagram to increase community engagement by 30%. Her expertise extends to using Google Workspace tools, CRM tools, and managing inbound/outbound communication, underscoring her capability in streamlining operations and enhancing customer satisfaction.