Jessa J.

Jessa J. is a Social Media Marketing professional with hands-on experience in the hospitality and business services industries. With a background in Multimedia Arts and Technology Communication Management, she managed social media operations for four business Facebook and three Instagram accounts, utilizing Meta Business Suite for content scheduling and consistent brand messaging. Jessa created engaging digital content and marketing campaigns aimed at increasing audience engagement and brand visibility, while also handling customer interactions through social platform comments and messages. In addition, she worked as a Call Center Representative at Chali Resort & Conference Center and Celerity BPO Services, handling customer inquiries and service requests via phone. Jessa's expertise spans social media management, digital content creation, and campaign analytics, supported by proficiency in tools such as Canva, CapCut, and Adobe Creative Cloud.