Jessa R.

Jessa Rose P. is a graduate of Quezon City University with a Bachelor of Science in Information Technology and hands-on experience in both the healthcare and financial services industries. As a Customer Service Representative for Alorica’s Centene healthcare account, she managed member and client inquiries, provided support for benefits and claims, and ensured strict compliance with established healthcare policies. In the financial sector, Jessa Rose P. addressed customer service issues, transaction support, and billing inquiries while prioritizing data privacy. Her on-the-job training at Inspiro Relia Inc. emphasized troubleshooting software and hardware issues, network configuration, and technical communication with clients via multiple channels. She is recognized for her computer literacy and effective interaction in technical and customer-focused environments.