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Jessa H. — Junior Assistant Property Manager from Philippines

Jessa H.

Junior Assistant Property Manager

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

Jessa H. is a skilled Assistant Property Manager currently engaged with TY SA LTD, where she applies her expertise in managing rental properties and guest accommodations. Her responsibilities include responding to guest inquiries, coordinating property readiness tasks, and overseeing guest check-ins and check-outs while ensuring a high level of customer satisfaction. Jessa adeptly handles reservations and updates booking calendars to align with guest needs. Prior to this, she served as an Admin Assistant at WhatMess? LTD, where she expertly managed cleaning schedules, maintained job advertisements, and processed invoices with QuickBooks, demonstrating her strong organizational and computer literacy skills. Additionally, Jessa managed social media for California Dental and Medical CPA, showcasing her adaptability in diverse professional settings, from customer service to basic web design. Her educational background in Computer Secretarial from Clark College of Science and Technology complements her practical experience, forming a robust foundation for her administrative and property management roles.

Experience

  • Assistant Property Manager

    TY SA LTD · 2025 — Present
    Managed daily operations of rental properties and guest accommodations. Responded to inquiries via email, phone, and booking platforms efficiently. Coordinated with cleaning, maintenance, and support teams to ensure readiness for guests. Handled guest check-ins, check-outs, and addressed issues during their stays. Monitored reservations, updated booking calendars, and tracked guest needs. Managed complaints and maintenance issues, contributing to customer satisfaction. Maintained records, cleaning schedules, and operational trackers. Assisted in managing guest feedback and responding to online reviews. Ensured effective communication among property owners, contractors, and guests. Supported overall property operations to uphold quality standards and occupancy targets.
  • Admin Assistant

    WhatMess? LTD · 2024 — 2025
    Oversaw management calendars and updated daily cleaning schedules. Coordinated staff efforts and assigned cleaning tasks. Monitored and ordered linen supplies and cleaning inventory as necessary. Forwarded cleaning-related reports and photos to management. Maintained job advertisements and screened applicants through Indeed. Provided operational support while monitoring staff and management communication channels. Handled invoices using QuickBooks.
  • Social Media Manager

    California Dental and Medical CPA · 2023 — 2025
    Contributed to the management of rental properties and guest accommodations. Answered guest inquiries through email, phone, and booking platforms in a timely manner. Worked with cleaning, maintenance, and support teams to prepare properties for guests. Managed the check-in and check-out process while resolving any issues during stays. Monitored reservations, updated booking calendars, and tracked guest requirements. Handled complaints and maintenance concerns to ensure a high level of customer satisfaction. Maintained operational records, cleaning schedules, and trackers. Assisted in reviewing guest feedback and responding to online reviews as needed. Facilitated clear communication between property owners, contractors, and guests. Supported operations to maintain quality standards and occupancy targets.

Skills & Expertise

Education

  • Computer Secretarial
    Clark College of Science and Technology · 2015 — 2016

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