Jessa M.

Jessa M. is a dedicated hospitality professional with a robust background in front office management, food and beverage services, and overall hotel operations. Based out of Quezon City, Metro Manila, she has been gaining enriching experience as an On-Call Food and Beverage Server at City of Dreams Manila since December 2025, showcasing her adaptability in high-volume, guest-focused environments including Banquet Service and VIP Casino Dining. Previously, she honed her skills as a Front Desk Officer at Golftel Resort Management Inc., where she efficiently managed guest check-ins and coordinated operational departments to enhance guest experiences. Her academic foundation in hospitality management from Jose Rizal Memorial State University complements her practical skills, further bolstered by her STCW certification, highlighting her proficiency in customer service, guest relations, and teamwork in multicultural spaces. Her journey includes pivotal on-the-job training at Astoria Plaza Hotel, setting the stage for a promising career. With strong communication, interpersonal skills, and a focus on detail, Jessa M. is well-equipped to excel in fast-paced cruise environments.