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Jessca M. from Philippines

Jessca M.

Philippines No experience yet
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EnglishTagalog
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About

Jessica Mae G. is a dedicated On-the-Job Trainee at Kar Asia Mitsubishi Inc. in Davao City, where she has gained extensive exposure to both automotive and administrative tasks through cross-departmental assignments. While in the Customer Satisfaction and Excellence Department, she developed essential customer service skills, contributing to outbound communication and appointment rescheduling for auto repair services. Her proficiency in data entry has been demonstrated by managing sensitive customer information and maintaining up-to-date databases. She efficiently employs CRM systems to monitor client repair schedules, supporting the preparation and issuance of automotive parts. Jessica also has experience as a Sales Admin Encoder, handling documentation for car releases and vehicle invoices, thus maintaining precise sales records. Her education includes a Bachelor of Science in Industrial Technology from the University of Southeastern Philippines, along with certifications such as the National Certificate I in Automotive Servicing from TESDA.

Experience

  • On-the-Job Trainee

    Kar Asia Mitsubishi Inc. · 2024 — 2025
    Gained extensive knowledge of automotive and administrative functions through various assignments. Contributed to the Customer Satisfaction and Excellence Department, enhancing customer service expertise. Facilitated outbound communications with clients, handling appointment rescheduling for auto repair and preventive maintenance services while collecting availability information. Excelled in data entry by digitizing physical records into Excel, maintaining accurate databases, and managing sensitive customer information. Utilized CRM systems for tracking client repair schedules and updating appointment records. Assisted in parts releasing operations by preparing and issuing automotive parts promptly and collaborating with technicians and office personnel to support effective communication and job progress monitoring. Encoded

Skills & Expertise

Education

  • Bachelor of Science in Industrial Technology – Major in Automotive Technology
    University of Southeastern Philippines
  • Senior High School – ABM Strand (Accountancy, Business & Management)
    Holy Child College of Davao

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