Jesseppi C.

Jesseppi A. C. has been a seasoned professional in the BPO industry for over 18 years, demonstrating exceptional growth and adaptability since starting in 2006. With a career spanning roles from technical support to training management and sales operations, he currently excels as a Team Manager within a back-office account at Wipro Ltd. His experience is focused on the telecommunications and home solutions sectors, where he implements a balanced approach of accountability, motivation, and teamwork to maintain high performance standards. At Wipro, he manages a retail account team, embedding core values such as inclusivity and sustainability, and handling complex issues as the primary point of contact. Previously at Qualfon Philippines Inc, he developed his expertise as an Operations Sales Supervisor, and provided training as a Technical Trainer. As a certified Six Sigma Green Belt, he possesses remarkable leadership skills and a proven ability to drive team success through effective management. Proficiency in MS Office tools further complements his extensive operational and training experience.