Jester C.
Mid-Level Customer Service Specialist
Open to offersNew to PlatformLanguages
EnglishTagalog
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About
Not specified
Experience
Local Advocate | Escalation Representative
Lizzy’s Lagoon (TaskUs Batangas) · 2025 — 2026Acted as a liaison for escalated customer issues and trained staff as a Subject Matter Expert.Customer Service Representative
EXL SERVICE PHILIPPINES INC. · 2020 — 2025Engaged with customers to address inquiries and resolved issues efficiently.Customer service representative
IQOR PHILIPPINES · 2025 — 2025Managed complex customer concerns and provided effective complaint resolution.Customer Service Representative
ALORICA BY THE BAY · 2018 — 2020Facilitated customer interactions and offered solutions to enhance satisfaction.
Skills & Expertise
Education
- Bachelor of Science in Information TechnologyCavite State University- Cavite City Campus · 2013 — 2015
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