Jethro M.
Senior Executive Assistant
Open to offersNew to PlatformAbout
Jethro M. is a highly experienced Executive Assistant and Operations VA with over seven years of expertise in supporting founders and executives. Based in Quezon City, Philippines, he specializes in bookkeeping, administrative operations, and project coordination. Jethro has a proven proficiency in accounts payable workflows, vendor management, and utilizing accounting platforms such as QuickBooks and Sage Intacct. He has managed full-cycle accounting system migrations and has been instrumental in SOP development and cross-functional communication. His technical skills extend to tools such as Google Workspace, Microsoft 365, Notion, and project management platforms like Asana and ClickUp. During his tenure at Track West Partners, he led an accounting system migration and managed the full accounts payable cycle, contributing to enhanced operational efficiency. Previously, at Today & Tomorrow, Jethro supported a founder managing education and consulting businesses, skillfully handling executive support and creating content using tools like Descript and Adobe Premiere Pro.
Experience
Executive Assistant
Track West Partners · 2025 — PresentManaged the entire accounts payable cycle employing Ottimate and Yooz, processed and organized supplier invoices, coordinated vendor payments and approvals, and kept systematic records for payment inquiries.Executive Assistant
Today & Tomorrow · 2024 — 2025Delivered thorough executive support to a founder overseeing educational and consulting ventures, handling calendar management, inbox triage, meeting coordination, and follow-up tracking. Developed agendas, briefing documents, and structured summaries while translating discussions into actionable steps. Maintained and enhanced a Kajabi website, creating automated email funnels and producing video content with Descript and Adobe Premiere Pro. Assisted with accounts payable and administrative tasks using Quickbooks, Coda, and Calendly.Insurance Operations Associate
Accenture · 2023 — 2024Reviewed and confirmed over 100 life insurance payment claims daily, ensuring client satisfaction and accurate eligibility determinations. Managed the organization of 300+ life insurance documents each day, enhancing compliance and accuracy.Short Term Disability Claims Manager
Accenture · 2021 — 2023Optimized the verification process, boosting the Short Term Disability insurance approval rate by 50%, which improved payment times for clients. Oversaw the organization and review of over 100 medical records daily, increasing claims processing speed and minimizing backlog. Managed a significant percentage of claims backlogs, enhancing team performance and expediting claims resolution while identifying billing errors and trends.Billing and Sales Associate
VXI Global Solutions · 2018 — 2020Handled around 100 customer calls daily, resolving 75% of billing inquiries to enhance customer satisfaction. Maintained a high customer satisfaction score above 90% monthly, fostering better client relations. Consistently achieved 140% of sales targets each month, contributing to increased business revenue.
Skills & Expertise
Education
- Senior Highschool GraduateQuezon City Science High School · — — 2018
- BS in Geological Sciences and Geodetic EngineeringMAPUA University