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Jethro R. — Mid-Level Customer Service Representative from Philippines

Jethro R.

Mid-Level Customer Service Representative

Philippines No experience yet
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Languages
English
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About

Jethro R. is an experienced professional with a background in inventory management and customer service. Holding an undergraduate degree in Management from Arellano University in the Philippines, he has built a diverse career across multiple industries. His early work experience includes a role as a Production Staff at Universal Robina Corporation and several stints as an Inventory Management Cycle Counter at 2GO Logistics Incorporated, where he honed his skills in inventory management and warehouse checking. Further extending his professional repertoire, Jethro served as a Warehouse Checker at Logistikus Inc., showcasing his ability to manage logistics operations. Transitioning to the customer service industry, he worked as a Customer Service Representative at Concentrix CVG Phils. Inc. under the FedEx Logistics Account and served as a Customer Representative II at Telus International Phils., where he supported web hosting for WIX. Most recently, Jethro has been contributing to the healthcare sector as a Customer Representative in the Radnet Healthcare Scheduler Account. His proficiency in using MS Word and MS Excel further complements his administrative capabilities.

Experience

  • Customer Representative II

    TELUS INTERNATIONAL PHILS. · 2024 — 2025
    Handled customer service tasks for the web hosting account WIX.
  • Customer Representative

    TELUS INTERNATIONAL PHILS. · 2025 — Present
    Managed customer service inquiries for the Radnet healthcare scheduler account.
  • Customer Service Representative (FEDEX Logistics Account)

    CONCENTRIX CVG PHILS. INC. · 2022 — 2024
    Provided customer service for the FEDEX logistics account.
  • Inventory Management – Cycle Counter

    2GO LOGISTICS INCORPORATED · 2021 — 2022
    Oversaw inventory management processes and performed cycle counting.
  • Warehouse Checker

    LOGISTIKUS INC. · 2017 — 2021
    Conducted checks and ensured the accuracy of warehouse inventory.
  • Inventory Management – Cycle Counter

    2GO LOGISTICS INCORPORATED · 2010 — 2017
    Managed inventory cycles and conducted cycle counts to ensure accuracy.
  • Production Staff

    UNIVERSAL ROBINA CORPORATION · 2009 — 2010
    Performed production tasks as part of the manufacturing team.

Skills & Expertise

Education

  • Bachelor of Science in Commerce – Management
    Arellano University of the Philippines · 2006 — 2007
  • Degree not specified
    Pateros National High School · 1998 — 2003
  • Degree not specified
    Captain Hipolito Francisco Elementary School · 1992 — 1998

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