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Jewel T. from Philippines

Jewel T.

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Jewel T. is a Bachelor of Science in Computer Science graduate from President Ramon Magsaysay State University, with a focus on web development and software development. He served as a Technical Support Representative and Customer Service Representative/Claims Specialist at Buwelo an ExactSar Company, supporting dental software for dental practices and managing claim status support within the healthcare industry. Facing technical issues, he provided basic troubleshooting, assisted with configuration, handled software installations, and maintained backups. In customer service, he used client tools for medical claims, obtained insurance information, verified patient eligibility, and acquired medical records for insurance submissions. Jewel also completed an internship as an encoder at ZAMECO II, applying his data encoding skills using MS Excel and HTML/CSS.

Experience

  • CUSTOMER SERVICE REPRESENTATIVE/CLAIMS SPECIALIST

    BUWELO AN EXACSTAR COMPANY · 2025 — 2026
    Supported clients by providing the status of claims and appeals from insurance companies. Used client tools to update case information and ensured patient eligibility by verifying coverage programs with insurance. Assisted in acquiring medical records from physicians to submit to healthcare insurances for claims support.
  • TECHNICAL SUPPORT REPRESENTATIVE

    BUWELO AN EXACTSAR COMPANY · 2024 — 2025
    Delivered technical services for dental software utilized by practices. Addressed and resolved technical issues related to the software. Provided basic troubleshooting assistance for minor errors and aided dental staff in navigating and modifying software configurations. Managed backups for reinstallations, updates, and installation on new computers.
  • ENCODER

    ZAMECO II · 2023 — 2023
    Input customer personal information utilizing company tools, specifically MS Excel and MS Word. Processed customers' billing summaries using the same tools.

Skills & Expertise

Education

  • Bachelor of Science in Computer Science
    President Ramon Magsaysay State University · — — 2024

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