jheanady B.

Jheanady A. is a seasoned customer service professional with over 9 years of experience in email and chat support, client account management, and customer-facing roles. His career spans working in industries such as dining and customer service, where he has honed skills in CRM/ticketing systems and fraud & account security awareness. At Kenny Rogers Roasters, Jheanady contributed to a positive dining experience by processing orders and resolving inquiries, supporting daily sales targets. His tenure at Everise as a Customer Service Representative saw him manage multiple interactions, consistently meeting SLAs and maintaining accurate documentation. Currently, as a Game Account Progression Specialist, he maintains a high client satisfaction rate through precise and timely service delivery. Jheanady's adeptness at multitasking and maintaining confidentiality makes him a reliable force in fast-paced environments.