Jhomar P.
Junior IT Support Specialist
Open to offersNew to PlatformAbout
Jhomar P. is a proactive and detail-oriented Information Technology graduate from Colegio De Sta. Teresa De Avila, skilled in providing robust technical support across hardware, software, and network domains. With hands-on experience, he has honed troubleshooting skills and demonstrates prowess in PC setup and Windows OS installation. His role as IT/Admin Staff at Berlein Electronics Corporation involved managing inventory, collaborating with suppliers, and streamlining office communication and document handling. Previously, he excelled as a Customer Service Associate at Collective Solutions, adept at resolving issues and nurturing client relationships. His technical acumen extends to hardware and printer support and email configuration, making him a versatile asset in both customer service and IT support environments, delivering efficient and effective solutions while minimizing system downtime.
Experience
Customer Service Associate
Collective Solutions · 2022 — 2024Provided exceptional customer service, handled customer inquiries, resolved issues, and built strong relationships with clients over nearly two years in the role.Junior Barista
Mahiwaga Cafe · 2021 — 2021Prepared and served high-quality coffee in a busy café, provided excellent customer service, maintained cleanliness and organization to adhere to health standards, and collaborated with team members for efficient order fulfillment.IT/Admin Staff
Berlein Electronics Corporation · 2019 — 2020Managed inventory and worked with suppliers for office supplies, traveled off-site to deliver documents, maintained confidential files for easy access, and coordinated communication by scheduling meetings and distributing reports.
Skills & Expertise
Education
- Bachelor of Information TechnologyColegio De Sta. Teresa De Avila · 2014 — 2018
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