Jhon R.

Jhon Ray R. is a detail-oriented professional with extensive experience in the customer service domain, particularly within the BPO and international cruise line industries. At TeleTech, he served as a Customer Service Representative for the Revolut account, efficiently managing client inquiries via phone, email, and chat while resolving complex account issues. His proficiency in Google Workspace and Microsoft Office supports his capability in scheduling, documentation, data management, and managing digital documents. Jhon Ray has also excelled in content creation, producing engaging social media content, presentations, and marketing materials utilizing Canva and CapCut. His creative prowess is evident in the design of invitations, menus, and logos, demonstrating his skills in graphic design and basic video editing. Throughout his career, he has upheld high standards of customer service and demonstrated strong organizational skills, adapting to fast-paced, multicultural environments, such as that at Fred. Olsen Cruise Lines, where he contributed to enhancing guest experiences through meticulous planning and coordination. Jhon Ray's commitment to self-improvement is highlighted by his continuous learning through online virtual assistant training.