Jhonalyn G.
Junior E-Commerce Virtual Assistant
Open to offersNew to PlatformAbout
Jhonalyn is a detail-oriented and customer-focused E-Commerce Virtual Assistant based in Zamboanga City. With comprehensive training in Shopify and practical experience, she excels in product listing, product research, order management, and customer support. Jhonalyn is adept at handling customer inquiries through chat and email, organizing product information, and providing effective solutions to customer concerns. Her skills extend to proficiency in Google Sheets, Canva, and other productivity tools which she applies to support e-commerce businesses efficiently. Additionally, she has a background in service crew roles where she honed customer service skills, order taking, and quality control. Her certifications in E-Commerce and typing test results further affirm her capabilities in the field. Jhonaly’s training and achievements showcase her commitment to excellence and adaptability in digital administrative roles.
Why hire me
You should hire me because I bring a powerful combination of specialized e-commerce training, proven administrative skills, and a strong track record of customer focus .As a trained E-Commerce Virtual Assistant, I have hands-on practical experience managing Shopify stores, handling product listings, conducting product research, and managing orders. I don't just know the theory—I graduated in the Top 10 of my E-Commerce Course Final Examination, and I hold certifications in chat support. In addition to my technical e-commerce skills, I offer: High Accuracy & Speed: I am a certified fast typist at 41 WPM with 100% accuracy and zero typos, ensuring prompt and professional customer communication. Problem-Solving & Customer Care: I have practical experience handling sensitive e-commerce situations, such as delivery delays, refunds, returns, and damaged-item concerns. Data encoding, record management, and proficiency in tools like Google Sheets, Microsoft Excel, and Canva.
Experience
Encoder
Tres Alaz · 2024 — 2025Conducted data entry and transcription tasks, verified data accuracy, and managed records while maintaining confidentiality.Service Crew
null · 2022 — 2024Provided customer service and took orders, ensured food quality, and maintained cleanliness in the workplace.
Skills & Expertise
Education
- Secondary LevelZamboanga City High School Main · — — 2016
- Elementary LevelCatalina VDA De Jalon Memorial Elementary School · — — 2012
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