Jhosie L.

Jhosie L. is an established Customer Service and Technical Support Professional with over 15 years of experience across diverse domains, including customer service, collections, technical support, and eCommerce virtual assistance. Throughout her career, Jhosie has honed her skills in Technical Troubleshooting and managing administrative tasks, consistently delivering high-quality client support. At CSS Corp, she provided comprehensive customer service, managing logistics and shipment inquiries efficiently through various communication channels. Her role at HCO Success as an Inventory Associate required meticulous management of stock and inventory reports, ensuring accuracy in every transaction. As a Freelancer, she excelled in creating and optimizing eCommerce listings and managing order processing. Her early tenure at Baker McKenzie Global Services Manila showcased her expertise in document processing, converting and formatting vital business documents. With a Master Microsoft Office Specialist Certificate and other related certifications, Jhosie demonstrates proficiency in the Microsoft Office Suite, enhancing her administrative capabilities in each role she assumes.