Jicel R.

Jicel R. is an experienced professional with over four years in the call center industry, showcasing expertise as a Customer Service Representative at companies like Cohere Outsourcing Philippines and Live2Sell. She is adept in problem-solving and clear communication, essential for delivering exceptional service to customers. Her previous roles have also included working as a Construction Coordinator at CZAR Incorporated and as a Back Office Encoder at AGHS Next, Incorporated, indicating her proficiency in diverse fields. Additionally, Jicel has honed her skills in active listening and conflict resolution, critical for managing client interactions successfully. With a Bachelor of Science in Hotel Restaurant Management from Central Philippines State University, Jicel combines her academic background with practical work experience to meet industry demands effectively.