Jigie B.
Mid-Level Retail and Logistics Customer Service Representative
Open to offersNew to PlatformAbout
Jigie B. is an experienced Customer Service Representative specializing in high-volume retail and logistics support environments. Since 2021, Jigie has provided live chat and email support, assisting customers with order management, shipment tracking, refund processing, account issues, and promotions. Demonstrating proficiency with Google Workspace and CRM tools, Jigie maintained a 98–100% QA score and a 95% CSAT rating while effectively managing customer inquiries in a remote setting. Jigie’s expertise encompasses multitasking, retail support, and logistics support, ensuring consistent customer satisfaction and high-quality communication for retail and logistics clients.
Experience
CUSTOMER SUPPORT
Company not specified · 2021 — PresentDelivers live chat and email support for customers in retail and logistics, addressing order issues, shipment tracking, refunds, promotions, and account-related inquiries while focusing on customer satisfaction.
Skills & Expertise
Education
- General Academic StrandFlores Senior High School · — — 2020
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