Jira A.

Jira A. is a versatile professional with over 10 years of experience in Customer Service, Accounting, and Sales. She has managed complex billing issues and high-volume hotel bookings, showcasing her ability to handle diverse professional challenges. As a Hotel Booking Agent at Hotel Planner, she effectively managed end-to-end reservations in a commission-based setting, provided personalized travel recommendations, and used sales techniques to upsell hotel packages. Previously, as a Customer Service Representative at Transcom Worldwide Phils. Inc. and Convergys Bacolod City, she resolved technical issues, managed billing disputes, and enhanced customer retention. With expertise in financial record-keeping, she has processed accounts payable/receivable, conducted bank reconciliations, and prepared financial statements at Health Wealth International Corp. and Jeco Real Estate Development Corporation. Her proficiency in QuickBooks and Microsoft Office has enabled her to streamline administrative workflows effectively.