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JOAN G. — Junior Legal Administrative Assistant from Philippines

JOAN G.

Junior Legal Administrative Assistant

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Joan G. is an experienced professional with a background in legal administration and customer support. She served as a Legal Administrative Assistant from March 2024 to April 2026 at Beehive Adaptive Global Solutions Corp., where she expertly handled tasks such as organizing and scanning legal documents, conducting initial research, and preparing trial exhibits. Prior to this, Joan worked as a Document Specialist at the same company from September 2023 to March 2024, focusing on accurate data entry and ensuring document compliance. Her earlier tenure at Stellar Philippines, Inc., spanning from March 2017 to April 2022, as a Chat and Email Support professional, involved resolving customer inquiries and providing technical assistance. Joan holds a Bachelor's degree in Information & Communications Technology from Pangasinan State University, which contributes to her strong foundation in data management and customer service.

Experience

  • Legal Administrative Assistant

    Beehive Adaptive Global Solutions Corp. · 2024 — 2026
    Data entry and documentation tracking were performed accurately. Reviewed documents to ensure completeness and adherence to company policies.

  • Document Specialist

    Beehive Adaptive Global Solutions Corp. · 2023 — 2024
    Inquiries were addressed professionally through email and live chat, both in real-time and within set turnaround times. Customer issues were diagnosed and resolved, including technical troubleshooting, order tracking, and processing refunds or cancellations.

  • Underwriter

    Beehive Adaptive Global Solutions Corp. · 2022 — 2023
    Reviewed extensive financial information, including loan documents, property appraisals, and credit reports for accuracy. Responsible for the approval, modification, or decline of insurance policies or loan applications.

  • Chat and Email Support

    Stellar Philippines, Inc. · 2017 — 2022
    Provided assistance to customers through chat and email, addressing their inquiries and concerns in a timely manner.

Skills & Expertise

Customer SupportLegalMLS (Multiple Listing Service)Customer Service Representative

Education

  • Bachelor of Science in Information & Communications Technology
    Pangasinan State University · — — 2016

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