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Joan S. — Mid-Level Customer Service Specialist from Philippines

Joan S.

Mid-Level Customer Service Specialist

Philippines No experience yet
Open to offersNew to Platform
Languages
EnglishFilipino
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About

Joan B., hailing from Antipolo City, Rizal, is an accomplished Customer Service and Retail Professional with six years of in-depth experience in the customer service industry. Demonstrating expertise in cash handling, data recording, and team leadership, she has been pivotal in ensuring seamless operations at notable establishments such as Dennis The Grillboy, Valleypoint Campsite, and TionSan Supermarket. In her roles as a cashier and team leader, Joan expertly managed daily cash transactions, prepared sales reports, and resolved customer concerns, thereby enhancing customer satisfaction. Her command over tools like Google Docs, Google Sheets, and Microsoft Word complements her ability to facilitate organizational and administrative functions, making her an adept candidate for roles in Customer Support, Data Entry, and Virtual Assistance.

Experience

  • Cashier

    Big Pappas Pizza · 2023 — 2024
    Managed daily sales transactions and cash operations while providing excellent customer service. Organized records and supported the effective operation of the store.
  • Cashier

    Army Navy Burger & Burrito Inc · 2022 — 2023
    Processed orders and payments accurately in a fast-paced environment. Assisted customers with their orders and inquiries while maintaining correct sales records and cash balances.
  • Cashier

    TionSan Supermarket · 2022 — 2022
    Managed customer purchases with efficiency and performed cash reconciliation at the end of shifts. Addressed customer inquiries and payment issues.
  • Cashier/Team Leader

    Valleypoint Campsite · 2018 — 2020
    Handled customer payments with precision and supported staff scheduling as well as operational reporting. Organized transaction records while ensuring cash accountability and maintaining high standards of customer service.
  • Cashier/Team Leader

    Dennis The Grillboy · 2016 — 2018
    Oversaw daily cash transactions and prepared sales reports. Delivered exceptional customer service while resolving customer issues. Supervised the team to ensure efficient operations and maintained accurate records of cash drawers.

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