Joana D.
Mid-Level Financial Administrator
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Joana D. is a dedicated Financial Administrator based in Pretoria, with comprehensive experience in the financial sector. Over her tenure at SGS Matrolab, she has honed skills in invoice processing, accounts payable management, financial record maintenance, and credit note preparation. Her role included assisting with financial planning and audits, an area where her attention to detail proved invaluable. Joana is proficient in using MS Pastel, MS Word, and Outlook for managing transactions and was instrumental in coordinating meetings and maintaining financial compliance. Her initial experiences as a receptionist and HR administration learner at SGS Matrolab, alongside an internship at Bidvest Protea Coin, fortified her customer service and administrative abilities, adapting efficiently to receptionist duties and handling sensitive documentation. Joana is pursuing a Bachelor of Commerce degree while holding a Higher Certificate in Banking from the University of South Africa and an N6 Certificate in Financial Management from Tshwane North TVET College. These academic pursuits underline her commitment to continuous development in financial administration.
Experience
Financial Administrator
SGS Matrolab · 2025 — 2026Processed and verified invoices for accuracy and correct allocation. Managed accounts payable and tracked payments while following up on overdue invoices. Maintained detailed financial records and prepared credit notes. Assisted in financial planning, provided budgeting support, and prepared reports. Collected financial data for audits and coordinated with external auditors. Organized meetings and structured filing systems. Communicated effectively with clients and internal teams to meet deadlines. Offered customer service support regarding billing and accounts while ensuring compliance and confidentiality in document management.Receptionist
SGS Matrolab · 2025 — 2025Managed reception desk operations while welcoming clients. Operated a new telephone system for call transfer and handling. Arranged courier services for stock deliveries, ensuring secure handling of nuclear items. Maintained visitor and contractor sign-in processes and inductions. Assisted in filing, sorting, and archiving site documents. Created site registers and maintained record books. Supported various administrative tasks including printing, binding, shredding, scanning, and copying documents. Contributed to stock takes of stationery and PPE. Indexed engagement files and followed up on outstanding documentation. Contacted candidates for interviews and aided in reference checks.HR Administration / Receptionist Learner
SGS Matrolab · 2024 — 2025Oversaw front-desk operations and visitor reception. Managed calls through switchboard, answering and directing as needed. Scheduled meetings and appointments while handling incoming and outgoing mail and deliveries. Maintained employee records and organized HR documentation. Assisted in recruitment processes and prepared necessary HR paperwork while ensuring compliance with labor legislation. Addressed departmental queries and managed filing systems, upholding a professional reception area.Administration Clerk / Receptionist (Intern)
Bidvest Protea Coin · 2022 — 2023Managed the reception area and monitored building access. Answered calls and directed them, also handling customer inquiries. Conducted data capturing and various administrative duties. Assisted in the documentation for employee terminations, scheduled appointments, and managed calendars. Welcomed visitors and received deliveries.Educational Assistant
Malengeza Higher Primary School · 2020 — 2021Provided support to educators with teaching activities while performing librarian and administrative support tasks.
Skills & Expertise
Education
- Bachelor of Commerce – In ProgressUniversity of South Africa · — — 2026
- Higher Certificate in BankingUniversity of South Africa · — — 2025
- N6 Certificate in Financial ManagementTshwane North TVET College · 2019 — Present
- Grade 12Mathipe High School · — — 2016
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