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Joanna M. — Mid-Level Administrative and Operations Specialist from Philippines

Joanna M.

Mid-Level Administrative and Operations Specialist

Philippines Less than 1 year
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Joanna M. O. is a seasoned professional with over three years of experience in Administrative Work. Her expertise spans overseeing company and mall operations, where she has demonstrated strong leadership and managerial capabilities, playing a strategic role in optimizing processes and leading teams. Joanna has served as an Office Administrator & Technical Support for Barangay Chairman Hon. Joel Ador, and as an Administrative Clerk with the City Government of Legazpi and Bogtong Elementary School. Her academic background includes a Bachelor of Arts in Broadcasting from Bicol University and a Technical-Vocational certificate in Visual Graphics Design from Sisters of Mary of Banneux Inc. She achieved the Civil Service Examination in 2018, underscoring her professional qualifications. Joanna has also contributed as a Mall Operations Specialist at LCC Mall Legazpi and a Customer Service Representative at Fusion CX Legazpi, enhancing customer experiences. Her proficiency in tools like Canva, Capcut, and Microsoft Office, alongside her ability to manage complex operations effectively, highlight her as a flexible and resourceful asset in administrative roles.

Experience

  • Mall Operations Specialist / Mall Admin

    LCC Mall Legazpi · 2025 — 2026
    Oversaw mall operations and assisted in administrative management.
  • Customer Service Representative

    Fusion CX Legazpi · 2026 — 2026
    Engaged with customers and addressed their inquiries professionally.
  • Office Administrator & Technical Support

    HON. JOEL ADOR · 2024 — 2024
    Managed administrative tasks and provided technical support.
  • Administrative Clerk

    City Government of Legazpi · 2023 — 2023
    Performed clerical duties and assisted in administrative operations.
  • Cashier

    Graceland Pacific Mall Legazpi · 2021 — 2021
    Handled transactions and provided customer service at the point of sale.
  • Administrative Clerk

    Bogtong Elementary School · 2017 — 2017
    Supported administrative functions and handled office tasks.
  • Office Staff

    Investreneur Multipurpose Cooperative · 2017 — 2017
    Conducted office tasks and provided support to the team.

Skills & Expertise

Education

  • Bachelor of Arts in Broadcasting
    Bicol University · 2018 — 2022
  • Technical - Vocational (Visual Graphics Design NC IV)
    Sisters of Mary of Banneux Inc. · 2012 — 2016

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