0 viewsTalent
Joanna L. — Junior Call Center Agent from Philippines

Joanna L.

Junior Call Center Agent

Philippines 6+ years
Open to offersNew to Platform
Languages
EnglishTagalog
Video Introduction
No video introduction yet
The candidate has not added a video.
Contact information and social networks are private. Connect to unlock.
Hidden

About

Joanna O. is an accomplished professional with extensive experience in marketing and communications. Currently serving as a Call Center Agent at SVI Connect Corp since February 2003, Joanna has honed her skills in customer interaction and service excellence. Her previous roles as a Marketing Consultant at Timeshare Realty Corporation and Marketing Executive at multiple corporations, including Price Richardson Corporation, Direct Leeds, Inc., and New Millennium Mktg Research, Inc., highlight her strong background in strategic marketing initiatives. With credentials including an educational background in Computer Programming from AMA Computer Learning Center and a B.S. in Hotel and Restaurant Management from St. Paul College of Manila, Joanna is equipped with excellent oral and written communication skills and is computer literate. Her career reflects a trajectory of adaptability and proficiency in the telecommunications and real estate sectors, underpinned by a solid foundation in marketing and customer service.

Experience

  • Call Center Agent

    SVI Connect Corp · 2003 — Present
    Provided customer support through inbound and outbound calls, addressing inquiries and facilitating solutions.
  • Marketing Consultant

    Timeshare Realty Corporation · 2002 — 2003
    Advised clients on marketing strategies and assisted in the promotion of real estate offerings.
  • Marketing Executive

    Price Richardson Corporation · 2001 — 2001
    Engaged in marketing initiatives aimed at enhancing brand awareness for the company.
  • Marketing Executive

    Direct Leeds, Inc. · 2000 — 2001
    Contributed to the marketing team's efforts by implementing promotional campaigns.
  • Marketing Executive

    New Millennium Mktg Research, Inc. · 1999 — 2000
    Participated in market research and analysis to inform marketing strategies.
  • Message Handling Specialist

    Easycall Telecom · 1996 — 1997
    Managed message retrieval and relay services for customers, ensuring prompt communication.
  • Cashier/FDS Director

    Chowking
    Oversaw cashier operations and customer service in a fast-paced food service environment.

Skills & Expertise

Education

  • Bachelor of Science in Hotel and Restaurant Management
    St. Paul College of Manila · 1991 — 1994
  • High School
    Sta. Isabel College · 1987 — 1991
  • Elementary
    Sta. Isabel College · 1981 — 1987

Interested in this professional?

Sign in as an employer to save this profile or invite Joanna L. to a job.

Sign in as an employer